Behavioral Interviewing Predicts Behavior

In a behavioral interview, the questions you are asked rarely permit a yes or no answer. Behavioral interview questions often begin with phrases such as (Waterloo):

Tell me about a time when…”

Describe a time when…”

Give me an example of your _________ skill.”

The interviewer wants to understand past accomplishments in order to predict future performance. They ask questions that require you to tell a story about a work incident or a life incident. As you tell this story, they listen for clues to help them decide if you have the qualities they are looking for. These qualities are:

Ability to communicate

Decision making ability

Enthusiasm for your work

Flexibility in approaching people or problems

Knowledge and skills used in work

Leadership skills

Personal attributes such as initiative, determination, and independent thinking

Team building skills

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