You did a lot of research to determine which companies you wanted to target for resumes, but now that one of those companies has made an offer, you want to probe a little deeper. Is there anything you can find about this company that suggests you would be stupid not to take this job? Or that you would be stupid if you did take this job?
The information you want includes:
Is the company financially healthy? Financial and market data are easiest to find for publicly held companies than for privately held ones. Chapter Two can help you find sources.
What are the company size, growth rate, and market potential? Large companies have more opportunities than small ones. A growing company who promotes from within can offer a long-term potential.
What are the facilities and working conditions like? What does the back office look like? What does the staff lounge look like? The lobby and guest rooms may be spotless and beautiful, but you want to know if staff facilities are clean and conducive to productivity.
Is there a dress code? Conforming to a dress code can be a hidden cost of taking a position.
Is the management team stable? How long has the top executive been with the company? How long has your new supervisor been with the company?
Does the company care about staff? Companies must meet certain legal requirements for salary, benefits, and workplace safety. How much beyond these minimums they go can reflect both a competitive labor market and a sincere concern for their staff. Ask about programs such an employee assistance programs, daycare, training programs, and layoff or restructuring support to help you gauge their values in this area…
How are decisions made? If the company is very hierarchical, you may feel you have no voice in the policies that affect your and your customers. Companies run on a consensus model can have trouble making decisions in a timely manner. You want to know how decisions are made and then decide how comfortable you are working within such an organization.
What are the core values of the organization? These are not just the words in a mission statement, but should be reflected in behavior of the management and the staff.
Are company policies are reasonable?: Company policies on vacation, sick time, flextime and a host of other issues can make a tremendous difference in how happy you will be on the job.
Is the staff happy? Talk current employees and former employees and ask about their job satisfaction. Ask the person making you the offer for the names of staff you can talk with. If they refuse to give you names, this may be the answer to the question.